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Privacy policy

Last updated: 7 October 2026

This policy explains how we use your personal data when you contact us through this website (part A) and when we act for you as your lawyers (part B).

 

A. When you contact us through this website

 

Who is responsible for your data

Juan Krauel González, lawyer registered with the Málaga Bar Association (ICAMÁLAGA) under number 10.551, CC Guadalmina IV, Local 65, 29670 Marbella, Spain. For any question about your data, write to jk@hagenadvisors.com.

 

What data we use

  • The details you give us in the contact form: name, email, phone, country where you live, the reason for your enquiry, your message and, if you tell us, how you heard about us.

  • If you are an estate agent: your agency and, if you write about one of your clients, the client’s name and the property or matter concerned. Please let your client know and refer them to this policy.

  • Technical data needed to deliver the website securely, such as your IP address and information about your browser, used by our hosting and by the security check that protects the form against automated abuse.

 

Why we use it and on what legal basis

  • Answering your enquiry and, if you ask us to act for you, preparing our engagement: steps taken at your request before entering into an engagement, and our legitimate interest in answering the enquiries we receive.

  • Keeping the website and the contact form secure: our legitimate interest in protecting our website and our clients’ information.

 

Who receives your data

Only the technology providers we use to run our practice, such as website hosting, security checks, email and cloud storage, which receive only what is needed to provide their service. We never sell your data or use it for marketing.

 

International transfers

Some of these providers are located outside the European Economic Area, for example in the United States, so your data may be processed there. Where available, these transfers rely on an adequacy decision of the European Commission or on the standard contractual clauses approved by the Commission.

 

How long we keep it

If your enquiry does not lead to an engagement, we keep it for one year and then delete it. If we start working for you, the privacy notice for clients below applies.

 

Your rights

You can ask us for access to your data, to correct or delete it, to restrict its use, to object to its use, or to receive it in a portable format. Write to jk@hagenadvisors.com. We will reply within one month. If you are not satisfied, you can complain to the Spanish Data Protection Agency (www.aepd.es).

 

Cookies

See our cookie policy.

 

 

B. Privacy notice for clients

 

1. Who we are

Juan Krauel González, lawyer registered with the Málaga Bar Association (ICAMÁLAGA) under number 10.551, with professional address at CC Guadalmina IV, Local 65, 29670 Marbella, Spain, is responsible for your personal data. Invoices for our services are issued by Hagen Advisors, S.L. (NIF B21810627), which uses your data for that purpose only.

For any question about your data, write to jk@hagenadvisors.com.

 

2. What data we use

  • Identity: name, passport or identity card, date and place of birth, nationality, Spanish NIE and tax number.

  • Contact: address, email, telephone.

  • Personal circumstances: marital status and matrimonial regime, occupation.

  • Financial: bank account details, source of the funds for the purchase, payments made, tax returns or statements you provide as evidence.

  • Transaction: the property, the price, the contracts and the deed.

  • Anti-money laundering checks: whether you hold or have held a public position, and the results of our checks against public sanctions and politically exposed persons lists.

If you buy through a company or other entity, we also use this data about its directors, beneficial owners and signatories.

If you give us data about other people (for example your spouse, a co-buyer or someone who contributes to the price), please let them know and refer them to this notice.

 

3. Where we get it

Mostly from you. We also obtain data from public registers (land registry, cadastre, companies registers), from public sanctions and politically exposed persons lists, and from other parties to the transaction, such as the notary, the seller’s lawyer, the estate agents or your lender.

 

4. Why we use it and on what legal basis

  • Advising you and carrying out your transaction (contracts, power of attorney, NIE, deed, registration and post-completion formalities): performance of our engagement with you.

  • Anti-money laundering checks (identifying you and, where applicable, the beneficial owner, understanding the purpose of the transaction and the source of the funds): legal obligation under Spanish anti-money laundering law (Law 10/2010, of 28 April).

  • Invoicing, accounting and tax records: legal obligation.

  • Defending our rights in the event of a claim: our legitimate interest.

We need this data to act for you. If you do not provide the information that anti-money laundering law requires, we are not allowed to act.

 

5. Anti-money laundering

As lawyers involved in property transactions, we are obliged by law to identify our clients, verify where the funds come from and keep records of these checks. In some circumstances the law requires us to report information to the authorities and prevents us from informing the person concerned. Your rights described in section 10 may be limited when exercising them would conflict with these obligations.

 

6. Who receives your data

We share your data only when it is necessary for your transaction or required by law:

  • Parties needed to complete your transaction: notaries, land registry, cadastre, tax authorities, the National Police (for NIE applications), the town hall, the seller and their lawyer, the estate agents, your lender and appraiser, administrative agents (gestoría), sworn translators and, after completion, utility companies and the community of owners.

  • Technology providers we use to run our practice, such as cloud storage, email, electronic signature, AI tools, website hosting and security checks. We choose providers with recognised security standards and share with them only what our work requires.

  • Authorities and courts, when the law requires it.

We never sell your data or use it for marketing.

 

7. Use of technology and artificial intelligence

We use AI tools to help us review documents and prepare drafts. Everything we send you or sign on your behalf is reviewed by a lawyer. We do not take decisions about you based solely on automated processing.

 

8. International transfers

Some of the technology providers we use are located outside the European Economic Area, for example in the United States, so your data may be processed there. Where available, these transfers rely on an adequacy decision of the European Commission or on the standard contractual clauses approved by the Commission.

 

9. How long we keep it

  • Data related to your transaction: while we act for you, and afterwards for as long as a claim could be brought against us (as a general rule, five years).

  • Anti-money laundering records: ten years from the end of the business relationship or the transaction.

  • Invoices and accounting records: the periods set by tax and commercial law (generally six years).

When these periods end, we delete the data securely.

 

10. Your rights

You can ask us to give you access to your data, correct it if it is inaccurate, delete it when we no longer need it, restrict its use in certain cases, object to its use based on our legitimate interest, or give you the data you provided in a portable format.

Write to jk@hagenadvisors.com with a copy of your identity document. We will reply within one month. These rights may be limited by anti-money laundering law (section 5).

If you are not satisfied with our answer, you can complain to the Spanish Data Protection Agency (Agencia Española de Protección de Datos, www.aepd.es).

 

11. Changes to this notice

We may update this notice. The date at the top shows the latest version.

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